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I finished my night shift at 6AM and I explained that I would be unable to open the door since I would be asleep. She asked if someone else could be made available. I have not heard from Ada since August 6, I have sent her emails to try to get a hold of her. I am coming up on waiting six months for a supposed one day install that Bathfitter advertises. I want to share my story so no one else hires them thinking it is easy. I made a video of me walking on the tub that did not fit that I am happy to share.

Same thing is happening to me right now. June 19th, I am Beyond disgusted with the how this company Bath Fitter is treating my senior citizen mother and father who where looking to get their bathrooms remodeled.

May 31st, The company rep. Nowhere in contract does it state Saturday is a business day, And after a quick Google search. It has been over 6 months and we are still waiting for Corey and his team out of Toledo area to complete the job. We have emailed and called repeatedly. We can not complete our bathroom remodel until Bath Fitter finishes the job and corrects the plumbing problems that they caused. Months later and we still do not have fully functioning bathroom. I hope this review will help others avoid this costly mistake.

If you have read these reviews and still want to give your money to Bath Fitters, just consider it a donation. I had installation done approx. Right now I need to have 2 grab bars installed due to health issues.

I spoke with the office, got a quote, and to date, 4 months later no response. At this point I do not wish to do business with them nor will I recommend them. I have other options, and I prefer to do business elsewhere. I was truly impressed with their respect to detail and their attention to detail.

This is in my mind very poor buisnes relations with homeowners or for that matter anyone thinking of buying your product. Defective ShowerBase — Bathfitter proposes to fix it by cutting out the existing shower pan wherein a lip would be left on the existing base, and your technician would adhere the new shower pan to the existing base with some type of super glue.

Totally unacceptable — Keyport franchise says that is corporate policy — The correct procedure to replacing a shower pan, although not the most cost effective, is exposing the flange that is attached to the wall studs. Shower wall panels need to be removed to access the pan flanges. Once the flanges are reattached to the wall studs, the wall panels should be reattached over the shower pan.

They gave us our free appraisal? We decided to get the shower. We called our rep to cancel and he nor the office will return the call. This is our free appraisal.

The guy was so nice and gave us every detail, he even said we could cancel if we contacted them before the second appointment which we did. We cost them nothing but a free appraisal it says no where on the contract we signed that they keep our deposit if we canceled. They poked hole in kitchen ceiling, did poor job fixing ceiling.

Left huge hole in ceiling, and told his insurance that it was our fault because it was a corroded pipe. We never had a leak prior to Bath Fitter, doing their work. Now we are left with a huge hole in our ceiling, and they claim no responsibility for any ceiling, water, cabinet, damage. We would have been better to hire someone else who had better quality assurance in their work. Would never recommend using this franchise, due to poor response to problems, no pride in their work and does not stand behind their work.

Extremely poor customer service, from franchise in Erie Pa. I am emailing this to you because I want it on record for my self. I am not happy with the way this entire transaction went. First: you were in so much of a hurry to write the order that you wrote it up with the wrong style that I wanted. Shower Remodeling A one-piece wall and shower liner customized to fit right over your existing one. Bath Fitter of Western, NC. Arden , NC Email: customercare bathfittersouth. Let's connect Design Your Own Bathroom.

His brothers, Wayne and Glenn, helped him conduct research on the concept of tub liners before the first bathtub liners were produced in Montreal, Canada. By , Bath Fitter moved into its own manufacturing facility and progressed into the residential market. One-piece bath and shower walls, bathtub liners, shower liners, shower enclosures, free-standing tubs and showers—as well as a full-line of color-matched accessories—were subsequently developed and introduced.

This enabled Bath Fitter to meet the individual needs of homeowners as well. By the early s, Bath Fitter gained more market penetration when it cultivated a network of franchises and company-owned locations selling acrylic bathtubs and shower enclosures across the United States and Canada. It was a strategy that has enabled steady expansion without sacrificing the company's high standards and commitment to excellence.

Like you, our staff and management want to live and work in healthy, happy communities, and we do our share to make it a reality.

We take our social responsibility seriously, whether it involves employee-related activities, direct charitable contributions or community service. A key initiative for our company is supporting the Habitat for Humanity program.

Our offices and our retail network have been active participants in this life-changing program. For example, our Huber Heights, Ohio location, offered a complete bathtub remodel for a child with cerebral palsy.



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